TOEFL iBT FAQ

The TOEFL is the Test of English as a Foreign Language. More
than 8,000 institutions and agencies in more than 130 countries
accept TOEFL scores to evaluate the English proficiency of people
whose native language is not English. The admissions committees
of colleges and universities in the United States, Canada,
Australia, New Zealand, the United Kingdom, and many other
countries require that foreign applicants submit TOEFL scores
along with transcripts and recommendations in order to be
considered for admission. In addition, many government,
licensing, and certification agencies and exchange and
scholarship programs worldwide use TOEFL scores to assess the
English language skills of people for whom English is not their
native language. Finally, many multinational corporations and
even those Moldovan companies that work with foreign partners
would like to see the TOEFL scores of their job applicants in
order to measure the ability of the latter to use and understand
English.
The TOEFL is currently administered in more than 180 countries,
including the Republic of Moldova, making it the most accessible
test in the world. Almost one million students register to take
the TOEFL every year. Some of them do not score well because they
do not understand enough English. Others do not score well
because they do not understand the examination. The following
questions are frequently asked by students enrolled in the TOEFL
Preparation Program at Terra Nova as they prepare for the TOEFL
iBT.
TOEFL PROGRAM
What is the history of
the TOEFL Program?
What versions of the TOEFL are administered
in the Republic of Moldova?
What is the TOEFL iBT?
Why was the TOEFL iBT introduced?
Is the TOEFL iBT more difficult than the
previous TOEFL formats?
What is the structure of the TOEFL
iBT?
How are test questions created?
Where can I get writing topics found on the
independent writing task for the TOEFL iBT?
TOEFL iBT REGISTRATION
How do I register for the
TOEFL iBT?
How do I create my profile in the TOEFL iBT
registration system?
How do I register for the TOEFL iBT
online?
Will my TOEFL iBT registration be
confirmed?
How do I select my score
recipients?
Where can I find a free TOEFL iBT
Registration and Information Bulletin?
Where is our Regional Registration
Center?
When should I register for the TOEFL
iBT?
May I reschedule or cancel my
registration?
TOEFL iBT FEES
What are the fees for
the TOEFL iBT?
How may I pay the fees for the TOEFL
iBT?
Will I receive a refund if I cancel my
registration?
TOEFL iBT ADMINISTRATION
How is the TOEFL iBT
administered?
In what room is the TOEFL iBT
offered?
What should I take with me to the test
room?
What must I bring to the test
center?
What are test center guidelines, policies,
and procedures?
Can I be dismissed from the test
center?
How long is the testing session?
Which computer keyboard is used in
administering the TOEFL iBT?
What should I do if there is no testing due
to conditions over which I have no control?
TOEFL iBT EXAMINATION
What kinds of questions
are found on the TOEFL iBT?
Are there any sample questions?
Are all of the TOEFL iBT tests the
same?
Why are some of the Reading and Listening
sections longer?
May I choose the order of the sections on
my TOEFL iBT?
May I take notes?
May I change an answer?
If I am not sure of an answer, should I
guess?
What should I do if I cannot hear the audio
for the Listening section?
What should I do if I have a personal
problem during the test?
Are breaks scheduled during the TOEFL
iBT?
How often may I take the TOEFL iBT?
If I have already taken the TOEFL, how will
the previous scores affect my new score?
May I keep my test?
What happens to someone who cheats on the
TOEFL iBT?
TOEFL iBT SCORE REPORTS
What should I do to earn
a score on the TOEFL iBT?
How is the total TOEFL iBT score
calculated?
What TOEFL iBT scores are considered
acceptable?
How do the scores compare on the iBT, CBT,
and PBT formats?
How do I get my scores?
May I cancel my scores?
How can I send additional score
reports?
Is there a direct correspondence between
proficiency in English and a TOEFL score?
How long are TOEFL iBT scores
valid?
Can I estimate my TOEFL iBT score before I
take the actual test?
How is the Speaking section scored?
How is the Writing section
scored?
ETS
What is
ETS?
TOEFL iBT SUCCESS
Will I succeed on the
TOEFL iBT?
Answers:
What is the
history of the TOEFL Program?
The TOEFL Program was launched in 1962 when the National Council
on the Testing of English as a Foreign Language was formed. Its
members were representatives of more than 30 private
organizations and government agencies concerned with the English
proficiency of nonnative speakers of English who wished to study
at colleges and universities in the United States. The council
supported the development of the TOEFL for use starting in
1963-1964. Financed by grants from the Ford and Danforth
Foundations, the TOEFL Program was first administered by the
Modern Language Association. In 1965, the College Board and
Educational Testing Service (ETS) assumed joint responsibility
for the program. Because many who take the TOEFL are potential
graduate students, a cooperative arrangement for the operation of
the program was entered into by ETS, the College Board, and the
Graduate Record Examinations Board in 1973. Under this
arrangement, ETS is responsible for administering the TOEFL
program with guidance from the TOEFL Board.
The test originally contained five sections. As a result of
extensive research, a three-section test measuring listening
comprehension, structure and written expression, and reading
comprehension was developed and introduced in 1976. In July 1995,
the test item format was modified somewhat within the same
three-section structure.
Throughout the 1990s, various constituencies called for a new
TOEFL that would (1) be more reflective of communicative
competence models; (2) include more constructed-response tasks
and direct measures of writing and speaking; (3) include tasks
that integrate the language modalities tested; and (4) provide
more information than the paper-based TOEFL (TOEFL PBT) about the
ability of international students to use English in an academic
environment. Accordingly, the TOEFL Board initiated a broad
effort under which language testing will evolve in the
twenty-first century. The introduction of the computer-based
TOEFL (TOEFL CBT) in July 1998 was the first incremental step in
this broad test-improvement effort.
The next step was the introduction of an Internet-based version
of the TOEFL (TOEFL iBT) in September 2005. The test was first
administered in the United States on September 24, 2005. In
October 2005, it began in Canada, France, Germany, and Italy.
Since then, the TOEFL iBT has been gradually rolled out
worldwide. The test assesses all four language skills (reading,
listening, speaking, and writing) that are important for
effective communication. The TOEFL iBT emphasizes integrated
skills and provides better information to institutions about
students' ability to communicate in an academic setting and their
readiness for academic coursework. As the TOEFL iBT was
introduced in an area, the TOEFL CBT was discontinued after a
period of overlap in order to ensure a smooth transition to the
TOEFL iBT. The final administration of the TOEFL CBT was held in
September 2006. The TOEFL PBT will continue to be offered on a
limited basis to support the TOEFL iBT testing network.
On November 1, 2011, ETS introduced timing and navigation
enhancements to the TOEFL iBT Reading Section. In response to
test takers' feedback about the length of the section, ETS decreased the
maximum number of reading passages from five to four. Test takers
now have either 60 minutes to complete three reading passages and
questions, or 80 minutes to complete four reading passages and
questions. In addition, the Reading section is no longer divided
into separately timed parts. Instead, all of the Reading passages
and questions are made available in a single block of time. This
change allows test-takers to pace themselves throughout the
entire Reading section. It also allows navigating within the
entire Reading section so that test takers can skip questions, go
back to review and change responses, or respond to questions that
they may have skipped.
What
versions of the TOEFL are administered in the Republic of
Moldova?
The paper-based TOEFL had been administered in the Republic of
Moldova on a regular basis until the Internet-based TOEFL was
introduced in September 2006. The last TOEFL PBT was administered
in Chişinău on May 13, 2006. The computer-based TOEFL,
which is no longer administered in the world, was never
administered in our country. The administration of TOEFL iBT in
Moldova started on September 23, 2006. The Internet-based TOEFL
is administered at four ETS-certified test centers in
Chişinău at least once a month. To get a schedule of
times and test centers, visit the Test Takers section of the
TOEFL website or ask your TOEFL instructor.
What is
the TOEFL iBT?
The TOEFL iBT tests all four language skills that are important
for effective communication: reading, listening, speaking, and
writing. The content on the test is authentic, and the language
is consistent with that used in everyday academic settings. The
test is delivered via the Internet in secure test centers around
the world. The TOEFL iBT is approximately four hours long. All
test sections are completed on the same day. There is no longer a
Structure (Grammar) section, which was part of the PBT and the
CBT. Still, grammar is tested both directly and indirectly
throughout the whole examination, especially in the Speaking and
Writing sections.
The TOEFL iBT READING SECTION measures the test taker's ability
to understand university-level academic texts and passages
covering a variety of different subjects. Besides traditional
multiple-choice format questions, the TOEFL iBT Reading section
has questions that ask test takers to select the answer choice
that most accurately paraphrases a sentence from the passage, to
insert a sentence where it fits best in the passage, and to
categorize information and fill in a chart or complete a summary.
Test takers can click on certain words and phrases in the reading
passages to view their definitions or explanations.
The TOEFL iBT LISTENING SECTION measures the test taker's ability
to understand spoken English. Listening material in the new test
includes academic lectures and long conversations. The lectures
in the TOEFL iBT reflect the kind of listening and speaking that
occurs in the classroom. The conversations on the TOEFL iBT may
take place during an office meeting with a professor or teaching
assistant, or during a service encounter with university staff.
Even though the lectures and conversations are long, test takers
can take notes. Actually, notetaking is allowed throughout the
entire test. The speech in the listening material sounds more
natural, and one lecture per test may use a British or Australian
accent. In addition to traditional multiple-choice questions with
four answer choices and a single correct answer, the TOEFL iBT
Listening section includes questions that measure understanding
of a speaker's attitude, degree of certainty, and purpose, or
require test takers to order events or steps in a process or to
match objects or text to categories in a chart.
The TOEFL iBT SPEAKING SECTION, which measures the test taker's
ability to speak effectively in academic settings, includes two
independent and four integrated tasks. Test takers wear
noise-cancelling headphones and speak into a microphone when they
respond. The responses are digitally recorded and transmitted to
ETS's Online Scoring Network, where human raters, who are trained
and certified by ETS, evaluate them.
The TOEFL iBT WRITING SECTION, which measures a test taker's
ability to write in an academic setting, has two tasks,
integrated and independent. The TOEFL iBT requires that test
takers write a response to material that they have heard and read
and compose an essay in support of an opinion. Human raters also
evaluate the responses to the Writing tasks via ETS's Online
Scoring Network. The Writing section requires typing. If you
cannot type, you should learn how to type as soon as
possible.
Why was the
TOEFL iBT introduced?
The TOEFL iBT better measures what colleges and universities need
to know: a prospective student's ability to use English in an
academic setting. The new Speaking section evaluates a person's
ability to use spoken English, and the new integrated Writing and
Speaking tasks measure the ability to combine information from
more than one source and communicate about it. The new integrated
tasks that combine more than one skill are designed to reflect
how we really use language. By preparing for the TOEFL iBT,
students are building the skills that they need in order to use
language in an academic setting and communicate with confidence.
In the past, language learning focused on learning about the
language (especially grammar), and students would receive high
scores on tests without necessarily having the ability to
communicate. Now teachers and learners understand the importance
of learning to use English to communicate, and activities that
focus on communication and integrating (combining) skills are
very popular in many English language programs.
Is the
TOEFL iBT more difficult than the previous TOEFL
formats?
Although the TOEFL iBT Reading and Listening sections contain
longer passages, the questions are not very different from those
on the previous TOEFL formats. The integrated tasks on the TOEFL
iBT Speaking and Writing sections may be considered more
challenging. However, to succeed academically in English-speaking
colleges and universities, students need to be able to combine
their language skills in the classroom. The integrated tasks in
the TOEFL iBT help learners build the confidence needed to
communicate in the academic environments they plan to enter.
What is the
structure of the TOEFL iBT?
The test includes four sections and takes about four hours to
complete. The chart below shows the timing for each section and
the range of questions. The time limit for each section varies
according to the number of questions. If the Reading section is
short, the Listening section is long, and vice versa.
| Section | Description | Testing Time | Questions | Score Scale |
| Reading | 3-4 passages from academic texts; approximately 700 words long; 12-14 questions per passage. | 60-80 minutes | 36-56 questions | 0-30 |
| Listening | 4-6 lectures, some with classroom discussion; each 3-5 minutes long; 6 questions each. 2-3 conversations; each 3 minutes long; 5 questions each. | 60-90 minutes | 34-51 questions | 0-30 |
| Break | ... | 10 minutes | ... | ... |
| Speaking | 6 tasks: 2 independent and 4 integrated. 2 tasks to express an opinion on a familiar topic; 4 tasks to speak based on what is read and listened to. | 20 minutes | 6 tasks | 0-4 points converted to 0-30 score scale |
| Writing | 2 tasks: 1 integrated and 1 independent. 1 task to write based on what is read and listened to; 1 task to support an opinion on a topic. | 50 (20+30) minutes | 2 tasks | 0-5 points converted to 0-30 score scale |
| Total Score | ... | ... | ... | 0-120 |
How are
test questions created?
Language specialists prepare TOEFL test questions and follow
rigorous, standardized procedures to ensure that test material is
of consistent high quality. Each question is reviewed by several
ETS staff members. The TOEFL Committee of Examiners - an
independent group of professionals in the fields of linguistics,
language testing, and language teaching that reports to the TOEFL
Board - establishes guidelines for test content. After test
questions have been reviewed and revised, they are administered
in trial situations and assembled into tests. Tests are reviewed
according to ETS and TOEFL program procedures to ensure that all
tests are free of cultural bias. Statistical analyses of
individual questions ensure that all items provide appropriate
measurement information.
Where can I
get writing topics found on the independent writing task for the
TOEFL iBT?
Many of the topics that were previously published for the CBT or
the PBT are similar to the types of topics found on the
independent writing task for the TOEFL iBT. The library section
of this website has a list of the actual independent writing
(essay) topics that were eligible for use on former versions of
the TOEFL. The same list of essay topics can be found on Terra
Nova's website. What should you do with this list of topics? To
prepare for the Writing section of the TOEFL iBT, you should
choose topics from the list and practice writing essays in
response. After completing your essays, ask your TOEFL instructor
to evaluate them against the scoring criteria (writing rubrics,
available in the library section of this website) and to give you
feedback.
How do I
register for the TOEFL iBT?
Walk-in registration is not available for TOEFL iBT. You may
register either online (credit card or e-check required), or by
calling our Regional Registration Center (credit card or e-check
required), or by completing and sending by mail the TOEFL iBT
Registration Form. The Registration Form is available online on
the TOEFL website or can be found in the TOEFL iBT Information
and Registration Bulletin. If you register by mail, do not forget
to include payment. Terra Nova recommends online registration for
the fastest and most convenient service. You can register by
yourself using your credit card (VISA Classic or MasterCard,
which can be obtained from most Moldovan banks) or you can
register at Terra Nova for a small additional fee of U.S. $10. To
register for the TOEFL online, you must first create your profile
in the TOEFL iBT registration system, either online (preferred)
or through a call service representative, to access all your
information in one place. Create your profile before registering
for a test. This will allow you to complete your registration
more quickly.
How do I
create my profile in the TOEFL iBT registration
system?
Complete all of the required sections highlighted with an
asterisk (*): country/location of residency, first/given name,
last/family name, address, native country, native language,
country of citizenship, username, and password. For security
reasons, you must also select and answer three challenge
questions that are easy to remember but that others do not know.
If you forget your user name or password, you must answer one of
these challenge questions to verify your identity. The
information you provide will be kept completely confidential. The
spelling of your name must exactly match the name printed on the
identification document(s) you will present at the center. You
must create your username and password according to the following
rules. Usernames must be between 6 and 16 characters long and may
contain both letters and numbers. The username may NOT contain
any special characters like !, $, #, or %. Passwords must be
between 8 and 16 characters long. For added security, they must
also contain three of the following four character categories:
UPPERCASE CHARACTERS (A through Z), lowercase characters (a
through z), numeric characters (0 through 9), special characters
(for example, !, $, #, %). Your password is case-sensitive. Only
English characters are allowed and your password cannot contain
your username, first/given name, or last/family name. If you have
difficulty creating your profile in the TOEFL iBT registration
system, turn to your TOEFL instructor.
How do I
register for the TOEFL iBT online?
To register for a test online, you must select a test center,
choose recipients for your test scores (this step can be
skipped), set your score reporting preferences, answer
demographic questions (this step can be skipped), review your
order, and make your payment. Once you begin the registration
process, do NOT use your browser's back button to return to a
previous page. Do NOT browse any pages outside of the test
registration system. Do NOT double-click any of the buttons,
especially while submitting payment.
Will my
registration be confirmed?
After you make your payment, the registration confirmation page
will appear. The registration confirmation contains the time the
test will be given and the exact test center address. Print out
your registration confirmation and bring it with you to the test
center. You can also e-mail yourself a copy of the registration
confirmation. You will NOT receive an automatic confirmation of
your registration by e-mail. The registration confirmation page
will also let you view, print, and e-mail yourself a copy of your
order receipt if you want confirmation of payment.
How do I
select my score recipients?
It is best to select your score recipients (designated
institutions to receive your scores) at the time of online
registration. In this case, ETS will send your scores to 4
selected score recipients free of charge. You may update this
information online free of charge up until 10 p.m. (local test
center time) the evening before the test day. After that, a
charge will be imposed. You will not be able to select your score
recipients at the test center. See the code list for colleges and
universities. This list is available during online registration.
You will automatically receive a free score report for your
records.
Where can
I find a free TOEFL iBT Registration and Information
Bulletin?
This important bulletin includes the information that you will
need to register for the TOEFL. It can be downloaded free of
charge from the TOEFL website. The latest TOEFL iBT Registration
and Information Bulletin can also be downloaded from the library
section of this website and is available in the office of Terra
Nova.
Where is
our Regional Registration Center?
Eight iBT Regional Registration Centers (RRCs) support the test
sites and counseling centers in their region. They are listed on
the TOEFL website. Our Regional Registration Center (Region 12)
is located in Lelystad, The Netherlands; its registration phone
number is 00-31-320-239-540 (if you call from Moldova); its fax
number is 00-31-320-239-541 (if you fax from Moldova), its e-mail
address is euregs@prometric.com.
When
should I register for the TOEFL?
Because test centers fill rapidly during desirable times, it is a
good idea to register several months in advance. Registration is
open 24 hours a day, 7 days a week. The regular registration
deadline is seven days prior to the test date (not including the
day of the test). Late registration closes three days prior to
the test date (not including the day of the test). Registrations
received after the regular registration deadline incur a late fee
of U.S. $35. For example, if your test date is October 14, the
deadline to register without a late fee is October 7. If you are
registering by mail, your registration form must be received at
least four weeks before your earliest test date choice. If you
are taking the TOEFL iBT as part of the application process for
college or university admission, you should plan to take the test
early enough for your score to be received by the admission
office before the application deadline.
May I
reschedule or cancel my registration?
To receive a refund, you must reschedule or cancel 3 full days
before your test date (not including the day of the test or the
day of your request). For example, if your test is on Friday, you
must call our iBT Regional Registration Center or use the TOEFL
iBT online registration system to reschedule or cancel your
registration on Monday. If your request is not received at least
3 full days in advance, your full test fee will be forfeited.
Test administrators are not authorized to make schedule changes.
To reschedule, you must provide your registration number and the
full name that you used to register. The fee for rescheduling
your appointment is U.S. $60. Payment must be received prior to
rescheduling. If you cancel your registration by the deadline,
you will receive a refund equivalent to half of the original test
fee. The remainder of your payment will be retained to cover
expenses for processing your registration and holding space at
the test center. Refunds will be in U.S. dollars. Cash refunds
are not available. Refunds will not be given if you do not follow
proper registration procedures and/or fail to present the
required identification documents at the test center.
What are
the fees for the TOEFL iBT?
The TOEFL iBT registration fee varies by country. The fee for
testing in the Republic of Moldova is U.S. $160 (as of September
15, 2011). It includes one examinee score record and four score
reports sent to institutions designated when you register. The
late registration fee is U.S. $35. If you reschedule your
appointment, you will be charged a U.S. $60 rescheduling fee. The
reinstatement of canceled iBT scores costs U.S. $20. Additional
score report requests (per recipient) cost U.S. $17. TOEFL iBT
Speaking or Writing section rescoring costs U.S. $60. TOEFL iBT
Speaking and Writing section rescoring costs U.S. $120. The fee
for returned checks (paper or electronic; per check) is U.S.
$20.
Fees are subject to change without notice and do not include VAT
or other taxes. All payments for tests and services must be paid
in full, be made within 90 days, have the correct numeric and
written dollar amount, and have appropriate signature(s). You
must submit payment in U.S. dollars, Euros, or any other
acceptable currency (the list of acceptable currencies is
available from the TOEFL website). Payments submitted in other
currencies will not be accepted and will be returned.
How may I
pay the fees?
The easiest, fastest, and the safest method of payment for the
TOEFL iBT is by using VISA, American Express, JCB, MasterCard, or
Discover cards (VISA and MasterCard bank cards in U.S. dollars or
Euros can be obtained from most Moldovan banks. VICTORIABANK, for
example, has established the following card management fees for
VISA Classic/MasterCard (as of September 15, 2011): U.S.
$220/€150 - minimum initial deposit, U.S. $150/€100 -
minimum account balance, and U.S. €20/year - service. If
you decide to pay by credit/debit card, you will need to provide
your first/given and last/family names (as they appear on the
card), your billing address, and credit/debit card information
(card type, number, security ID, and expiration date). Your VISA
or MasterCard security ID (card verification code), which makes
your credit or debit card transactions more secure, is a 3-digit
code that is not embossed like the card number, and is always the
final group of numbers printed on the back signature panel of the
card. After you submit your credit/debit card information, a
screen will appear showing that your order has been paid.
IMPORTANT:
Terra Nova can register you for the TOEFL iBT for a small fee of
U.S. $10. In this case, you will not need to obtain Visa Classic
or MasterCard and will avoid registration problems.
Will I
receive a refund if I cancel my registration?
If you cancel your registration by the deadline (3 days before
the test date, not including the day of the test or the day of
your request), you will receive a refund equivalent to half of
the original test fee. The remainder of your payment will be
retained to cover expenses for processing your registration and
holding space at the test center. Refunds will be in U.S.
dollars. Cash refunds are not available. Refunds will not be
given if you do not follow proper registration procedures and/or
fail to present the required identification documents at the test
center. If payment was made by credit/debit card or e-check, the
refund will be credited back to the original credit/debit card or
bank account. Taxes will be added where applicable.
How is
the TOEFL iBT administered?
The TOEFL iBT is offered on a schedule of dates in a network of
secure Internet-based test centers throughout the world.
Internet-based testing makes it possible to expand the number of
test centers in what is already the world's largest testing
network. Most areas where the TOEFL iBT is offered have 30 to 40
administrations a year, but the number varies based on the number
of test takers and test center capacity. In the Republic of
Moldova, the TOEFL iBT is administered at four test centers in
Chişinău at least once a month. Test location
information is posted on the TOEFL website and is updated
regularly. Information about test centers in Moldova, Romania,
and Ukraine is provided in the TOEFL section on Terra Nova's
website and is regularly updated.
In what
room is the test offered?
The room in which the TOEFL iBT is administered is usually a
computer lab or a language laboratory. It may be a classroom with
about 10-15 computers at least 4 feet apart. When you arrive, you
will be assigned a seat. Report to the test center at least 30
minutes before your scheduled time. If you arrive late, you may
not be admitted, and your test fee will be forfeited. Testing
premises are subject to videotaping.
What
should I take with me to the test room?
You are NOT permitted to take anything with you when you enter
the test room. No cellular phones, paper, dictionaries, pens, or
pencils are allowed. The test supervisor will give you a headset,
paper, and pencils. All scratch paper must be returned to the
test center administrator at the end of the testing session.
Before the test, you will receive instructions from test center
staff regarding where you must deposit personal items. You will
not have access to your personal items during the test or during
breaks. Any violation of this procedure during the test or breaks
may result in cancellation of your scores, dismissal by the test
center staff, or banning from future testing.
What must
I bring to the test center?
You must bring the following to the test center:
- Your valid identification document(s). Your ID will be checked before you are admitted. The name you give when you register must match the name on the identification document(s) you present at the test center. If the test administrator has any concerns about your ID document, you will be required to present an acceptable supplemental ID.
- Your registration number. You will get your registration number when you register. You will not receive an admission ticket. Before the test, log in to your TOEFL iBT profile and click "View Order(s)" from your profile page. Print your registration confirmation and bring it to the test center. If there is a change in the test center (e.g., a different building than originally scheduled), it will be updated in your profile.
In the Republic of Moldova, the best identification documents
accepted for admission to the TOEFL are your valid passport or
your national ID card. If you do not have a passport or national
ID card, you may refer to the TOEFL website for special
directions. Your photograph will be taken at the test center and
reproduced on all official score reports, along with your
signature. Be sure to use the same spelling and order of your
name on your registration materials, the test center log that you
will sign when you enter and leave the test area, the forms on
the computer screens, and any correspondence that you may have
with the TOEFL office. You should also use the same spelling on
applications for schools and documents for agencies that will
receive your score reports. Even a small difference can cause
serious delays or even denial of the applications.
What are
test center guidelines, policies, and procedures?
The following information will help you understand test center
guidelines, policies, and procedures.
- Test center administrators cannot make schedule changes.
- Friends or relatives are not allowed in the test center during the test.
- You should dress comfortably for any room temperature.
- You are required to write (not print) and sign a confidentiality statement at the test center. You cannot test without it. Your fees will NOT be refunded.
- Your picture will be taken and placed at your assigned station and on your score report.
- Scratch paper is provided and must be returned at the end of the session.
- Raise your hand if you need assistance or have a problem with your computer.
- Testing premises are subject to videotaping.
- Admittance to the test center does not mean that your ID is valid or that your scores will be reported.
- All cases of questionable ID are subject to review and approval by the ETS Office of Testing Integrity.
- You will receive instructions on where to put personal items. If you bring them into the testing room, they will be collected by test center staff. Test centers and ETS assume no responsibility for personal items or devices that you bring into the center.
- The test administrator will assign you a seat.
- There is a mandatory 10-minute break midway through the test. If you take more than 10 minutes, you may be dismissed or your score may be canceled.
- Raise your hand if you need to leave your seat for any reason. If you must leave the room, you must show the administrator your identification document(s) before you leave and when you return.
- You cannot use your cellphone during the test or during breaks.
Can I
be dismissed from the test center?
You may be dismissed from a test session and/or your scores may
be canceled for:
- taking the test for someone else or having someone take the test for you;
- failing to provide valid identification;
- obtaining improper access to the test or information about the test;
- using or having a cellphone during the test or during breaks;
- using mechanical pencils, pens, pagers, beepers, calculators, watch calculators, books, pamphlets, notes, rulers, highlighter pens, stereos or radios with headphones, watch alarms, stop watches, dictionaries, translators, PDAs (Personal Digital Assistants), BlackBerry or any other handheld electronic or photographic devices;
- attempting to give or receive assistance;
- removing or attempting to remove any test content, scratch paper, or notes relating to the test;
- referring to, looking through, or working on any test, or test section, when not authorized to do so, or after time has been called;
- tampering with the computer;
- leaving the test room or test center vicinity without permission during the test or during breaks;
- taking a weapon or firearm into the test center;
- taking food, drink or tobacco into the testing room;
- taking excessive or extended unscheduled breaks;
- failing to follow regulations specified by the test administrator, in any test materials or on the TOEFL website.
ETS reserves the right to take all action - including but not
limited to, barring you from future testing and/or canceling your
scores - for failure to comply with test administration
regulations or the test administrator's directions. If your
scores are canceled, they will not be reported and your fees will
not be refunded.
How long
is the testing session?
The TOEFL iBT takes about 4 hours to administer, including the
time required for giving directions and the break between the
Listening and the Speaking sections.
Which
computer keyboard is used in administering the TOEFL
iBT?
The TOEFL iBT is administered on a standard English-language
(QWERTY) computer keyboard. QWERTY is the most common modern-day
keyboard layout on English-language computer keyboards. It takes
its name from the first six letters displayed at the top of the
keyboard. We recommend test takers practice typing on a QWERTY
computer keyboard before taking the TOEFL iBT.
What
should I do if there is no testing due to conditions over which I
have no control?
On occasion, weather conditions or other circumstances (for
example, electrical power, equipment, or Internet failures) may
result in a delayed start or rescheduled test. If your test
session is canceled or if it is impossible to report your scores,
you can take the test again free of charge or receive a full
refund. To register for another test date or claim a full refund,
contact ETS by phone or e-mail as soon as possible.
What
kinds of questions are found on the TOEFL iBT?
The majority of the questions on the TOEFL iBT are multiple
choice. Some other types of questions are also on the iBT. These
questions have special directions on the screen. The
questions that ask test takers to integrate (combine) two or more
skills are probably the most distinguishing feature of the TOEFL
iBT. Questions that assess integrated skills require test takers
to:
- read, listen, then speak in response to a question
- listen, then speak in response to a question
- read, listen, then write in response to a question
These questions measure the ability of test takers to use
English to communicate effectively and succeed in an
English-speaking academic environment.
Are there
any sample questions?
Terra Nova's TOEFL iBT class book provides you with 7 model TOEFL
iBT tests for practice and a comprehensive review of all TOEFL
iBT sections. Sample questions are also available on the TOEFL
website and in the TOEFL section of this website. You can tour
the test free of charge and see sample questions for each of the
4 sections. You can also join TOEFL Practice Online for a fee.
Additional sample TOEFL iBT tests are also available free of
charge from Terra Nova.
Are all
of the TOEFL iBT tests the same?
Unlike the computer-adaptive TOEFL CBT, which presented questions
based on your responses to previous questions, the TOEFL iBT is a
linear test. That means that on the same form, all of the test
questions are the same.
Why are
some of the Reading and Listening sections longer?
The test developers include experimental questions for either the
Reading or the Listening section on most TOEFL forms. You must do
your best on all the questions because you will not know which
questions are experimental and which are test questions that will
be scored. For example, you may be taking the iBT with someone
who has experimental questions in Reading, but you may have
experimental questions in Listening. For this reason, your
friend's test may have a longer Reading section, and your test
may have a longer Listening section. The experimental questions
may be at the beginning, middle, or end of the section.
May I
choose the order of the sections on my TOEFL iBT?
NO, you may not choose the order. Reading, Listening, Speaking,
and Writing are tested in that order on the TOEFL iBT, with a
10-minute break between the Listening and the Speaking
sections.
May I
take notes?
YES, you are permitted to take notes and use them to answer the
questions on the TOEFL iBT. This is consistent with what many
students do when they attend academic lectures. You will be given
paper for that purpose when you enter the test room. Your notes
will be collected and shredded after the test.
May I
change an answer?
On the Listening section, you can change your answer by clicking
on a new answer. You can change your answer as many times as you
wish until you click on the Confirm Answer button. On the Reading
section, you can change your answer by clicking on the new
answer. You can change your answer as many times as you wish, and
you can go back to previous answers within the whole section.
On the Speaking section, you
will be cued with a beep to begin and end speaking. Everything
that you say during the recording time will be submitted. You
cannot change an answer. On the Writing section, you can revise
your essays as much as you wish until the clock indicates that no
time is remaining. If you submit your essays before time is up,
you cannot return to them.
If I am
not sure of an answer, should I guess?
If you are not sure of an answer, you should guess. The number of
incorrect answers is not subtracted from your score. First,
eliminate all the possibilities that you know are NOT correct.
Then, if you are almost sure of an answer, guess that one. If you
have no idea of the correct answer for a question, choose one
letter and use it for your "guess answer" throughout the entire
examination. The "guess answer" is especially useful for
finishing a section quickly.
What
should I do if I cannot hear the audio for the Listening
section?
You will receive your own headphones with a microphone attached.
Before the Listening section begins, you will have an opportunity
to adjust the volume yourself. Be careful to adjust the volume
when you are prompted to do so. If you wait until the test
begins, you may not be able to adjust it. If there is a problem
with your headset, raise your hand, and ask the test supervisor
to provide you with another headset.
What
should I do if I have a personal problem during the
test?
If you become ill or you are being disturbed by the behavior of
another person in the room, tell your test supervisor
immediately. If you think that your score may be affected by the
problem, ask the supervisor to file an Irregularities Report.
Are
breaks scheduled during the TOEFL iBT?
A mandatory 10-minute break is scheduled between the Listening
and the Speaking sections. If you exceed the time allotted, you
may be dismissed or your score may be canceled. To leave your
seat at any time other than the break, raise your hand. Timing of
the test section will not stop. If you must leave the testing
room, you are required to show the administrator your
identification document(s) before you leave the room and when you
return. You cannot have access to your cellphone during the test
or during breaks.
How often
may I take the TOEFL iBT?
You may take the TOEFL iBT more than once to score to your
satisfaction. If you could take the PBT and the CBT once a month,
you are now permitted to take the TOEFL iBT once in a 7-day
period. If you test more than once in a 7-day period, your new
scores will not be reported and your test fee will not be
refunded. Violation of this policy may result in additional
action being taken.
If I have
already taken the TOEFL, how will the previous scores affect my
new score?
TOEFL scores are valid for 2 years. If you have taken the TOEFL
more than once but your first score report is more than 2 years
ago, the first score will not be reported. If you have taken the
TOEFL more than once in the past 2 years, a report will be sent
for the test date that you request.
May I
keep my test?
NO, you can neither save your test to a compact disk or a USB
flash card nor send it to an e-mail address. If you try to do so,
ETS may take legal action.
What
happens to someone who cheats on the TOEFL iBT?
Entering the room with false identification, tampering with the
computer, using a camera, giving or receiving help, or trying to
remove test materials or notes is considered cheating. Do NOT
cheat. In spite of opportunity, knowledge that others are doing
it, the desire to help a friend, or fear that you will not make a
good score, do not cheat. Cheating on the TOEFL iBT is a very
serious matter. If you are discovered, you will be dismissed from
the room, your score will be canceled, and you may not be able to
take the test again on a future date.
What
should I do to earn a score on the TOEFL iBT?
To earn a score on the TOEFL iBT, you must do all of the
following:
- answer at least 1 question in the Reading section
- answer at least 1 question in the Listening section
- write at least 1 essay in the Writing section
- finish at least 1 task in the Speaking section
How is
the total TOEFL iBT score calculated?
The iBT has converted section scores for each of the 4 sections.
The range for each section score is 0-30. When the scores for the
4 sections are added together, the total score range will be
0-120.
What
TOEFL iBT scores are considered acceptable?
You cannot pass or fail the TOEFL iBT. Each institution that
requires TOEFL scores decides for itself what scores or ranges of
scores are acceptable. These requirements vary from institution
to institution, depending on such factors as your field of study,
your financial situation, your level of study (graduate or
undergraduate), whether you will be a teaching or research
assistant, and whether the institution offers special courses in
English as a foreign or second language. If you have questions
about how your scores have been used or interpreted, contact the
institutions or agencies that received your test results
directly. Many universities are setting minimum requirements for
each section. The following range of requirements is typical of
admissions policies for North American colleges and universities.
This assumes, of course, that the applicant's documents other
than English proficiency are acceptable.
- 19-21 for the Reading section
- 17-21 for the Listening section
- 20-23 for the Speaking section
- 20-25 for the Writing section
- 76-90 for the whole test
How do
the scores compare on the iBT, CBT, and PBT
formats?
The following chart compares TOEFL scores on the 3 most recent
formats - the Internet-based TOEFL (TOEFL iBT), the
computer-based TOEFL (TOEFL CBT), and the paper-based TOEFL
(TOEFL PBT). More detailed charts are posted on the TOEFL website
and are available from Terra Nova.
| iBT | CBT | PBT |
| 120 | 300 | 677 |
| 110 | 270 | 637 |
| 100 | 250 | 603 |
| 90 | 233 | 577 |
| 80 | 213 | 550 |
| 70 | 193 | 523 |
| 60 | 170 | 497 |
| 50 | 143 | 463 |
| 40 | 120 | 433 |
| 30 | 93 | 397 |
| 20 | 63 | 350 |
| 10 | 33 | 310 |
| 0 | 0 | 310 |
How do I
get my scores?
Your TOEFL test payment entitles you to 1 printed and 1 online
examinee score record and up to 4 official score reports that ETS
will send directly to the institutions or agencies you designate
while registering for the test. Scores are posted online 15
business days after the test date (with a few exceptions) and
then mailed to you and your designated score recipients. In
addition, you will receive helpful performance feedback on your
score report. Test results cannot be given any sooner than 15
business days after the test date. Allow 7 to 10 days for
delivery of mail within the continental United States and at
least 2 weeks for delivery of mail from the United States to the
Republic of Moldova.
May I
cancel my scores?
At the end of the test session, you will be given the option to
cancel your scores. You cannot cancel your score for one section
of the test and have the scores for the remaining sections
reported. Although you have the option to cancel your scores,
consider very carefully before doing so. Your scores will be
reported to institutions only at your request. If you cancel your
scores, they will NOT be reported to you or any institutions, and
no refund will be made. If you cancel your scores, you may have
them reinstated, provided that your request is received at ETS
within 10 days of your test date. The reinstatement of canceled
iBT scores costs U.S. $20. Reinstated scores are reported online
about 3 weeks after your request is received. Your score report
will then be mailed to you and your designated institutions.
How can I
send additional score reports?
If you need more than 4 score reports, which are provided as part
of your test fee, you may order more at $17 each. Order online
(preferred) or mail in the order form that you will find in your
TOEFL iBT Registration and Information Bulletin. Reports are sent
in 4-7 business days when you order them online. Allow at least 2
weeks for mail orders. Allow 7 to 10 days for delivery of mail
within the continental United States and additional time for
delivery to other areas.
Is there
a direct correspondence between proficiency in English and a
TOEFL iBT score?
There is not always a direct correspondence between proficiency
in English and a score on the TOEFL iBT. Many students who are
proficient in English are not proficient in how to approach the
examination. That is why your TOEFL iBT preparation at Terra Nova
is crucial for your success on the test.
How long
are TOEFL iBT scores valid?
TOEFL scores are valid for 2 years. Because language proficiency
can change considerably in a relatively short period of time,
scores more than 2 years old cannot be reported or verified. If
you took the TOEFL more than 2 years ago and need to submit
scores to an agency or institution, you must take the test again
to have your scores reported.
Can I
estimate my TOEFL iBT score before I take the actual
test?
After you take 3 TOEFL iBT simulations administered at Terra Nova
during the last two months of your 15-week TOEFL iBT preparation
program, your TOEFL instructor will provide you with a reliable
estimate of your TOEFL iBT score.
How is
the Speaking section scored?
The responses to all Speaking tasks are digitally recorded and
sent to ETS's Online Scoring Network. The responses from each
test taker are scored by 3 to 6 different certified raters. The
response for each task is rated on a scale of 0 to 4 according to
the standards (speaking rubrics, available in this book and on
Terra Nova's website). The average of all 6 ratings is converted
to a scaled score of 0 to 30. Raters evaluate the test taker's
ability in topic development, delivery, and language use. For
topic development, raters consider whether the test taker has
addressed the task and conveyed relevant information. They also
consider whether the test taker has effectively synthesized and
summarized the information in the integrated tasks. Raters
evaluate if the delivery of the response is clear and smooth, and
whether the delivery is consistent throughout the response for
overall intelligibility. Lastly, raters evaluate the range and
accuracy of the test taker's vocabulary and grammar. It is
important to note that raters do not expect test takers'
responses to be perfect. Even high-scoring responses may contain
occasional errors and minor problems in any of the 3 areas
described above.
How is
the Writing section scored?
The responses to all Writing tasks are sent to ETS's Online
Scoring Network. Each task is rated by 2 to 4 certified raters on
a score scale of 0 to 5 according to the standards (writing
rubrics, available in this book and on Terra Nova's website). The
average of the scores on the 2 writing tasks is converted to a
scaled score of 0 to 30. The response to the integrated writing
task is scored on the quality of writing (organization,
appropriate and precise use of grammar and vocabulary) and the
completeness and accuracy of the content. The independent writing
essay is scored on the overall quality of the writing:
development, organization, and appropriate and precise use of
grammar and vocabulary. It is important to note that the raters
recognize that the responses are first drafts. They do not expect
test takers to produce a well-researched, comprehensive essay.
For that reason, test takers can earn a high score with a
response that contains some errors.
What is
ETS?
Educational Testing Service (ETS) is the world's largest private,
nonprofit educational testing and measurement organization,
operating on an annual budget of approximately U.S. $1.1 billion.
The mission of ETS is to advance quality and equity in education
for all people worldwide by providing fair and valid assessments,
research, and related services. ETS helps teachers teach,
students learn, and parents measure the educational and
intellectual progress of their children. ETS develops various
standardized examinations primarily in the United States, but it
also administers tests such as TOEFL (Test of English as a
Foreign Language), SAT (Scholastic Aptitude Test), GRE (Graduate
Record Examination) in most nations. Many of the assessments it
develops are associated with entry to U.S. undergraduate and
graduate educational institutions. ETS develops, administers, and
scores more than 50 million tests each year in the U.S. and more
than 180 other countries. Much of the work carried out by ETS is
contracted by a private, nonprofit organization called the
College Board. The most popular of the College Board's tests is
the SAT, taken by more than 3 million students annually. As well
as test development, ETS also carries out internationally
recognized educational research. The international campus-like
headquarters of ETS is in Princeton Township, New Jersey;
processing, shipping, customer service and test security is in
nearby Ewing, New Jersey. It also has offices in California,
Florida, Puerto Rico, Texas, and Washington, D.C. More than 2,500
employees work at ETS's offices throughout the United States and
the world. Of these, more than 1,100 of ETS's professional staff
have training and expertise in education, psychology, statistics,
psychometrics, computer sciences, sociology, and the humanities.
Six hundred have advanced degrees, and 250 hold doctorates.
Will I
succeed on the TOEFL iBT?
You will receive from your study what you give to your study.
Terra Nova can give you the information that you need to succeed.
Now, it is up to you to devote the time and the effort. More than
800 students from the Republic of Moldova and several other
countries have succeeded by taking the TOEFL Preparation course
at Terra Nova. You can be successful too.